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Privacy Policy

 
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions 
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 15.10.2018

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Showing you which pages you have recently visited
  • Allowing you to add comments to our site
  • Tailoring content to your needs

There is no way to prevent these cookies being set other than to not use our site.

Social Website Cookies

So you can easily Like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing http://www.attacat.co.uk/, a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.

 

Terms and Conditions

1. INTRODUCTION

This section contains information about the terms and conditions governing your use of the website, as well as information on the service you can expect from us. The website is operated by GETi Ltd Ltd (Company Number: 4892067 ), referred to as GETi/we/our/us.

Please ensure you read through these terms and conditions carefully before using this website, as your use of this website signifies your acceptance of these terms. We also advise you save a copy for future reference.

Our intention is to provide the highest quality of goods and service. If you have any queries or comments, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

2. PRODUCTS

We endeavour to provide you with an accurate impression of and information on our products throughout the website, however, please note that images are not to scale and colours shown will vary according to the settings of your computer and monitor.

All of our products will be subject to a lead time during which they will be manufactured to order. Standard Lead time: 2 - 3 weeks.

3. PRICES

All prices displayed are current retail prices in Pounds Sterling and include VAT at the rate of 20%.

Whilst we endeavour to ensure that prices on the website are correct, errors can occur. If there is an error in the price of the goods you have ordered you will be contacted as soon as possible. You may then choose to continue at the correct price or cancel your order. If we are unable to contact you we will treat the order as cancelled. If you cancel and have already paid for the goods you will receive a full refund.

4. ORDER PROCESS

The placing of an order on the website is an offer, not a contract of sale. You will receive an e-mail from us confirming your order. We advise that you keep the e-mail for your own records.

All orders are subject to availability and payment clearance.

Rings can be purchased online in all sizes. We make each item individually when ordered.

In exceptional circumstances, if we are unable to fulfil an accepted order, we will re-credit your credit card with the original amount and you will be notified by e-mail. Under no circumstances will we be liable for any additional amounts.

We accept Visa, MasterCard, Delta, JCB, Switch, Solo and Visa Electron.

5. ENGRAVING AND PERSONALISATION

Please be aware all personalised jewellery of prints, engravings, bespoke commissions etc. are made especially to your requirements and therefore, we cannot accept returns unless we have made a mistake with your order (such as a miss-spelling). Sizing rings which have been engraved may have a higher charge to alter or may need to be remade.

6. DELIVERY & RETURNS

Please see our delivery & returns policy page for more information.

7. HALLMARKING

Titanium is regarded as a non-precious metal and therefore does not require to be hallmarked. We use our own GETi mark on all of our rings for identification only.

Recently the UK hallmarking regulations have been changed to allow for the quality marking of the precious metal elements within mixed metal jewellery under some circumstances. However in practice, as the precious metal elements themselves are required to carry the hallmark, it proves to be impractical to mark the visible outside of items inlaid into titanium. We, therefore, describe our mixed metal jewellery as titanium with precious metal and do not specify the type or quality.

8. ORDER PAYMENT

When you have selected the items that you wish to purchase, you may complete the transaction via our secure online payment gateway supplied by Stripe UK or PayPal.

9. PRIVACY

Please see our privacy policy page for more information.

10. DISCLAIMER

GETi endeavour to ensure the information contained within this website is up to date, factually correct and free of technical errors. However, GETi cannot guarantee that this site and its contents are completely free of technical errors or incorrect information.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we will not be held liable for any losses caused as a result of unauthorised access to information provided by you.

By using this site, you acknowledge that you take full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site or any other sites that link to or from this site.

If you are not satisfied with the site, then please email us with your comments at This email address is being protected from spambots. You need JavaScript enabled to view it. However, your only legal recourse is to stop using the site.

11. LEGAL GOVERNANCE

Your use of this site and any contract between you and GETi for the sale of products shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.

We may amend these terms and conditions from time to time without notice and will post the new version on the website when we do so. Your continued use of the website will signify your acceptance of those new terms.

12. CUSTOMER CARE

If you need assistance for any reason, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 0121 507 0994 (International +44 121 507 0994).

Representatives are available 09:00 to 16:45 Monday to Thursday and 16:00 on Friday, excluding UK bank holidays.

13. GRAPHICS

All graphics & images are the property of GETi Ltd.

14. COPYRIGHT

All GETi designs are copyright of GETi Ltd.  No unauthorised images are to be removed or used without consent from the company.  All content of this website is owned, with all rights reserved, by GETi Ltd.  By using this website you agree to use it for lawful purposes only.