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"I purchased a 2208-1.5MM18KY from you in September as a wedding ring that I started wearing three weeks ago. It is already heavily scratched and marked to the point that it is realistically unwearable! I look forward to your comments on this as I believe the ring is not fit for purpose and there fore in violation of the Sales of Goods Act 1979."

 

I'm sorry that you are not happy with your ring and if the ring is heavily scratched after three weeks of wear then I suspect you may
have been wearing it in an extreme environment that is unsuitable for rings made in any metal (except Tungsten).

Titanium is an extremely tough, durable metal and excellent as a material for wedding rings. However, just like all precious metals, it will get scratched and take on rub marks. These marks blend in over time and the ring takes on a more uniform character, it is unreasonable to assume that a ring, whether it be Titanium or precious metals, that is worn on a daily basis will retain it's 'showroom condition' appearance for very long.

For it to be heavily scratched, I can only assume that the ring has been worn in circumstances other than normal daily wear and tear situations.
For instance, rock climbing, working on a building site, working with manual tools, gardening etc. If the ring hasn't been worn in environments like these,
then the scratches you have developed are just the normal wear pattern and will blend in over time as mentioned previously.

I would be happy to take a look at it for you and refinish it if you would like to send it in. Many people don't like their rings to be refinished
because each scratch is part of the history of the ring and a well worn-in wedding ring, traditionally, symbolizes the strength of a marriage.

As an alternative, to retain the 'just married' look, you can maintain the ring yourself on a weekly basis if you feel it necessary, by rubbing over with wire wool.
This will cause extra wear on the softer gold portion of the ring though so you should be cautious about doing this too often.

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